Group Miro Link

https://miro.com/welcomeonboard/TUxUVVRJZ2JnQXBreDVOei81TnVYOWtJWHhIblFwN2VxVDBoN1cvaTNwODBIc2xpQmtMSmpvdHdpWTZ5bUJZSFVpSWNUNjlOdklwV2ozaWpoYzBxTU1uWmpPRjhyN1p4elZSTnQ4ckNPK1p1YUwzZjdRclE5azdUNTQvSHBjQ0FzVXVvMm53MW9OWFg5bkJoVXZxdFhRPT0hdjE=?share_link_id=55226406270

Research and Development:

Research

Problem Statement and User Research Insights

Problem Statement and User Research Insights

Define a compelling problem statement within one focus area and summarise key user needs, pain points, and insights.

User Research Insights and Problem Statement.png

Current State Service Blueprint

Service Blueprint & Future Journey Map

Visualise the existing service, including user touchpoints, frontstage and backstage processes, and supporting systems.

Current State Prison Release Service (1).png

https://www.figma.com/design/DiDiiyDgR8xMIcvie9w2wq/Prison-release-and-transition-research?node-id=0-1&t=PxNKsPLtogZRRfzL-1

Future State Journey Map

Illustrate an improved experience that addresses identified gaps, risks, and opportunities.

Future Journey Map.png

https://www.figma.com/design/DiDiiyDgR8xMIcvie9w2wq/Prison-release-and-transition-research?node-id=0-1&t=PxNKsPLtogZRRfzL-1