Stories shape how we understand the world, Design isn’t just problem solving, it is meaning making. Especially when the people affected have often had their stories told for them, not by them.
In Design, storytelling is the following:
Show, Don’t Tell. When you’re telling a story, there are components to any story which are Who, What, When, Where, How and Why? Most of these can be easily illustrated, and that visual storytelling helps to clarify complexity, build empathy and communicate change.
The story is the most important thing of all. The storyboard is our Script - Walt Disney
A clear vision of the user/service experience to which a team can understand helps that storyboard, It doesn’t need to be high fidelity, it is more of a thinking exercise. You really want it to show an idea and let a person understand that.
We had to do a storyboard of our Morning Routine, Here is what I did
We then had to reflect on our storyboard and reflect on how it would make our project more memorable with visuals, We talked about how a lot of my storyboard is motion and emotional, it has an upward motion with the getting ready and then staying there with locking in. Emotionally I ignore my alarms which shows how lazy/careless I am, I put a snus in shows my psychological need for nicotine, taking a hot shower means comfort. The walk to uni is relaxing and exercise and locking in means of course to focus and work.
A storyboard shows how your service works, It connects people, touch-points and impact. We need to be able to zoom out of the current UX, and know where the user experiences pain, and then we design for that pain point.
We need to create a context where User interaction will take place. Bake in some emotion to the storyboard