In todays class we were told what our project for the year was which was to design for a client wrote here:
We have a client presentation on April 30th 2026
Our body of work is worth 60% 20% being the presentation.
With research and professionalism being 40%
Problem Statement and user Research insights - Define a compelling problem statement within one focus area and summarise key user needs, pain points and insights
Current State Service Blueprint - Visualise the existing service, including user touch-points, front stage and backstage processes, and supporting systems
Future State Journey Map
A Low fidelity prototype concept
Client Presentation